Questions & answers · Clark County, NV

Every question, answered in the open.

Nothing on this page is hidden behind a click, and the uncomfortable one goes first.

What's the catch?

Price. We buy to resell, so our number has to leave room for the repairs, the months we hold it, and the chance we read the house wrong. If your place shows well and you can live through a listing, the open market will usually pay you more than we will.

We're the better trade when the calendar is worth more to you than the last few percent. When it isn't, we'll tell you so instead of talking you into it.

What we buy

What kinds of property do you buy?

Single-family houses, townhomes, and condos anywhere in Clark County — Las Vegas, Henderson, North Las Vegas, Summerlin, and the rest of the county.

Occupied, vacant, rented, inherited, or halfway through a renovation somebody walked away from. All of that is ordinary here.

Is there anything you won't buy?

Raw land, mobile homes on leased lots, and buildings with more than four units usually sit outside what we do, along with anything past the Clark County line.

If yours is one of those, you'll hear it back the same day. Telling you no quickly is more useful than leaving the file open while you plan around it.

Does the condition matter?

It changes the number, not the answer. Foundation movement, fire damage, a roof at the end of its life, a kitchen down to the studs — that's a large share of what we buy.

Tell us the bad parts plainly and they go into the price. Left out, they turn up at the walkthrough and change the price then, which is worse for both of us.

What if someone is living there?

That's fine, whether it's you, a relative, or a tenant. Tell us who's in the house and what their situation is — it moves the closing date more than it moves the price.

If there's a lease, send it along with the address. We'd rather plan around it than ask you to be the one who clears the house first.

What if I'm behind on payments, or there are liens?

Common, and not a dealbreaker. Late payments, a notice of default, back taxes, an HOA or contractor's lien, a judgment against the property — those get cleared through title and paid out of proceeds at closing.

What matters is hearing about them early. Title will surface them either way. Week one keeps your closing date; week three doesn't.

The number

How do you land on the number?

A person does it, not a model. They pull what's actually sold near you in recent months, read the photos and the condition, and price the repairs line by line.

More than one of our buyers prices the same house independently, and the offer comes out of that. It's why this takes a couple of days rather than a couple of seconds.

Will you show me how you got there?

Yes. The offer arrives with the sales we leaned on and the repair figures we used, in writing.

If a line is wrong — the comp is a different floor plan, the roof was replaced last spring — say which one. Being corrected on a fact is how the number gets better.

Is the offer negotiable?

On facts, yes. Show us something we priced wrong and we'll price it again.

A higher figure with no reason behind it tends to end where it started, and we'd rather not spend your week there.

How does this compare to just listing it?

Usually the listing wins on price. That's the honest shape of it, and anyone telling you otherwise is selling something.

What sits on the other side of the scale: no repairs, no showings, no lender that can collapse in week three, and a closing date you set. When those are worth more than the last few percent, we're the better deal. When they aren't, list it.

What does it cost me?

Nothing to ask, and nothing to turn down. There's no fee for the offer and no commission owed to us.

Anything that would come out of your proceeds at closing is written on the offer before you sign it. No line shows up at the table that wasn't on the page.

What we ask of you

Do you have to walk through the house?

Once, before we finalize. One person, about half an hour. They aren't there to reopen the price — they're there to confirm what you already told us.

We can get you a preliminary number off photos and disclosures first, so nobody schedules a visit for a deal that was never going to happen.

Do I have to clean it out or fix anything?

No. Leave the furniture, the boxes in the garage, and whatever's in the shed. Take what you want and shut the door on the rest.

Nothing needs painting, patching, or staging. We priced the house the way you described it.

What do you actually need from me?

The address, to start. After that, whatever tells the truth about the house: photos, disclosures, an inspection report, a payoff statement, the lease if it's rented.

None of it is required to get a number. All of it makes the number tighter and less likely to move later.

What happens to my address and my information?

It goes to the people pricing your house and nowhere else. We don't sell it as a lead, we don't pass it to a network of buyers, and we don't start a drip campaign at you.

Say no and the file closes.

Closing

How fast can you close?

About two weeks is realistic when the file is clean — clear title, nobody to move, a cooperative payoff.

There's no lender in the way, so the calendar belongs to title and to you.

Can I take longer, or stay on after closing?

Two months is fine. So is picking a date and moving it once your next place firms up — tell us and we move with you.

If you need a few days in the house after closing to finish, ask. It goes into the contract rather than resting on a handshake.

Can the price change after we agree?

Not for anything we already knew. We price the condition up front precisely so there's no second negotiation after an inspection.

It changes if something material turns up that was never disclosed — an addition with no permit, an occupant nobody mentioned, a title problem. Then we reprice it and show you why, or we step back. What we don't do is quietly shave the number the week before closing.

What could still make this fall apart?

Title, mostly. An heir who never signed off, a lien nobody knew about, a boundary that doesn't match the record. Those take time to clear and occasionally can't be.

Past that, you can walk away. There's no financing to fail, so the deal doesn't die for the usual reason.

For listing agents

Does the listing agent still get paid?

In full, at closing, under the listing agreement that already exists. We don't ask anyone to discount a commission to make our number work.

Does the listing have to come down?

No. The listing can stay active and there's no exclusivity while your client decides. If a retail buyer turns up with a better number, take it.

Who represents whom?

We're the buyer. We don't take the listing, we don't represent your seller, and we aren't looking to double-end anything.

The offer goes to you to present. Advising your client to turn it down is a perfectly good outcome.

Who you're dealing with

Who's actually behind the offer?

Signature Cash Offer buys houses in Clark County directly. We're the buyer on the contract — not your agent, not your broker.

The number comes from a small group of people who each price the house themselves, and their reasoning travels with it.

Is the offer an appraisal, or a guarantee?

Neither. It's what we will pay, from us, after a person has looked at the property. It isn't a valuation you can take to a lender, and nothing binds either side until there's a signed contract.

Still holding a question this page didn't answer?

Send the address with it. A person reads every one of these, and asking costs nothing.